Upgrade Failed 5

[wheelma2]

I have an IP500V2 running 9.1.4.0 build 137. I'm trying to upgrade it to 9.1.8.0 build 172.

It fails the initial check on every module... "All selected units failed to transfer"

I changed the "Monitor Password" to confirm I'm using the correct password. Still no luck.

Any other suggestions?

 

[joe2938]

It does sound like a bad password issue

 

[intrigrant]

or missing files
reset security settings - upgrade - set security settings

 

[wheelma2]

After performing the AT-SECURITYRESETALL, Manager prompted me to set new passwords for Administror, Security and System. Still no luck.

Any other suggestions?

Is there an upgrade log file I can refer to?

 

[snowman50]

9.1 You need to set the http setting in security settings to unsecure+secure
This will allow upgrade.

If it's already at this setting then change it and set it back to unsecure+secure

My upgrade failed every time until I changed it back again.

Also the password could be wrong.

 

[wheelma2]

I just tried snowman50's suggestion of changing HTTP service from unsecure+secure to something else and then back to unsecure+secure again. Still no luck.

 

[joe2938]

did you reset you security settings?

 

[joe2938]

also your manager is a 9.1.8 load correct

 

[wheelma2]

Ugh... it was the Windows firewall running on my new Windows 10 machine. The Shame!!!!!! Sorry everyone.

 

[tlpeter]

You could also recreate the SD card.
This will get the job done if anything else fails.
Firewall is a nasty I've and nice you found it.

BAZINGA!

I'm not insane, my mother had me tested!