Upgrade Card Question

[kdifs]

Hi.

I see that I have a backup/upgrade/remote card in my ACS R4.0. Docs say it is good for "one" upgrade.
Does that mean that I can upgrade our software from r4.0 to r7 or whatever the new one is?

What is involved in that? or am I wrong?

Please advise.

Thank you,

 

[itpphoneguy]

Hi Kdifs,
You can upgrade your R4 to an R6 at the most. The R7 is a different animal. The card will do one upgrade only in the first unit it is powered up in.
-Chris

 

[kdifs]

so, did I already do it? The card has been installed in my ACS r4.0 since i bought them. It came with my ACS

 

[jlshelton]

Yes; the first time the processor is powered on with an upgrade card inserted, the upgrade will happen. Does the upgrade card or documentation mention a version?

 

[kdifs]

I'll check and see what I can find. The ACS unit says 4.0. Is there a way I can check the software version through the menus?

 

[jlshelton]

On any display phone, press Feature 5 9.
You willl see a display like:
P ACS R6.0 C01
The C01 designates country USA.

 

[kdifs]

Thanks. The software is r5.0

 

[itpphoneguy]

Hi kdifs,
Well there you are. If you need to upgrade to R6 at some point, make sure you buy the card from a dealer in your area. Too many rip offs on Ebay.

-Chris