Upgrade 5.5 to 5.6 - bank error - outstanding returns

[johnhugh]

Hi,

I'm currently upgrading from 5.5. to 5.6.
When activating banks I get an error that one of my banks has outstanding returns.
I know I'm meant to clear and post it. Problem is this return is from October 2010. Now 2010 has long been closed off so posting bank rec will not post the return.

What would be the best way forward here? Is my only option to delete the entry in table BKNSF and do a bank entry in order to balance my bank again?
Also, did you remove system manager 5.5 prior upgrading to 5.6 as "strongly recommended" by Sage?

 

[ettienne]

Uninstalling 5.5 removes the obsolete Sage Desktop.
You can still do the bank rec, unlock the periods.

 

[johnhugh]

Thank you.

 

[johnhugh]

I'm still trying to get rid of this return in my bank rec.
It's from 10/2010. Status is set to cleared.
I've posted bank rec and opened all periods in 2010 plus adjustment and closing period but it won't go away.

Am I doing something wrong here? No error messages.

 

[ramam1]

I had a similar problem - at your own risk...

http://www.tek-tips.com/viewthread.cfm?qid=1646717&page=1

 

[johnhugh]

Thanks ramam.
I figured out emptying the tables will work for me as well but was hoping of an Accpac function to get rid of that return.

 

[ramam1]

Look at the HOTFIXes linked to. They might work for you - they didn't work for me.

 

[johnhugh]

Thanks, they won't work for me either.
Guess this only leaves me the hard way.