Upgrade 5.0 to 5.1 1

[MrPudding]

Hi all,

Master server running RH AS3. Netbackup 5.0 is installed. According to the matrix this version is not supported, it needs to be 5.1. I have searched the Veritas site and cannot find any info about upgrading from 5.0 to 5.1. Does anyone have any ideas? Is it a MP install (if so which one) or a separate download?

Thanks in advance.

MrP

 

[enterprisebu]

I got my 5.1 update by contacting AmerCustomerCare@veritas.com.

"You may also contact us by phone at 1-800-634-4747, Option 3.

Additional Information:

Software and License Updates:
If this is a request for update software, we expect your Update package will arrive at your location within
8-10 business days. We apologize for this extensive delay.

We will be able to assist you in a more timely fashion if your UPDATE request contains the following information.

- The specific Serial Numbers
- Host IDs
- Current install address
- The product you wish to update
- The VERITAS Software Order Number or
- The PO Number given to VERITAS Software.