Updating Inbox takes forever

[maya14]

I have to replace a users' hardware but after setting up Outlook to connect to Exchange, updating just never starts. Our Exchange box is at HO and we connecting with 1,5 Mb lease line MPLS. The mailbox is 2,2 GB in size.
What is the prefered method to download email from large mailbox if Exchange is not LAN.

 

[engjohn]

you could always set limits on how large a users mailbox is allowed to grow. Then use a 3rd party mail archiver like ArcMail or GFI MailArchiver to have all messages available to the users, just not in their inbox.

If the user really has to dl a 2.2GB mailbox, start the sync, and go get some coffee... it will be a while. (You can always let it run overnight.)

You could also turn off cached mode, then it will not store anything locally...

 

[SteveRoadWarrior]

You can also use filters in specific folders in Outlook so that not all information is cached offline.

For example, you can tell outlook that Deleted Items older than 3 months shouldn't be cached. Inbox older than 6 months shouldn't be cached, etc.

You can also set Outlook to download headers first, then full message bodies. For remote users, this setting makes it appear their mail all comes in at once. Most end users like it better, they read through the sender/subject before picking mail to actually read. You don't want a big joke message to hold up a ! message from the big boss.

But it sounds like you're having a hard time syncing the machine too. Just be sure to try:

- ping the exchange server by netbios name (exch)
- ping the exchange server by fqdn (exch.domain.local)
- check DNS settings and only use Internal DNS servers if possible

- then press F9 to try to sync Outlook

Steve