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Updating fields in salesforce

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Jord1

Jord1

Technical User
Jun 27, 2006
1
US

I would like to know if it's possible to update salesforce fields using Crystal report. I'd like to select all my cases that have case Owner = "AL" and status = "Pending" then send a comment thru the case, make it public and send e-mail to the contact. Any suggestions would be appreciated.

Thanks
 
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