Update KB828741

[Pudge]

Hello:

I'm running Windows XP PRO with NAV and McAfee Firewall. Windows automatic update has repeatedy notified that the Critical Update KB838741 is ready for download and install. I've downloaded and installed this many many times. Yet the system keeps identifying it as needed. It does appear on my log of updates installed.

Recently, I tried the download and install after disabling the NAV and Firewall. The system is still flagging this as a needed updated.

I am running the system as Administrator.

Any suggestions on this.

pudge

 

[bcastner]

. Try deleting C:\WINDOWS\system32\CatRoot2\
(or just rename it if you think it is dangerous... it isn't)

. See:

http://www3.telus.net/dandemar/needagain.htm

MS plans a fix for this "soon."

 

[Bobg1]

read the microsoft knowledgebase artical 319109

 

[bcastner]

MS KB 319109 does not help in this instance.

MoeGreen, MVP noted in the newsgroups:


Open Add/Remove Programs in the Control Panel to see if KB828741 is listed.

Go here :

http://www.microsoft.com/technet/security/bulletin/ms04-012.mspx

Under the " General Information " heading click the plus sign next to Security Update Information, click the plus sign next to Windows XP (all versions). Scroll down to " File Information " and compare the versions of these update files - Rpcrt4.dll and Rpcss.dll with the files on your system (located in the WINDOWS\system32 folder; make sure you choose pre-SP1 or with SP1 to match your installation ).

Right click the files, choose Properties, click the Version tab. If these files match, the update is showing in Add/Remove Programs in the Control Panel, and the registry key matches (it is given on the above page under "Verifying Update Installation") then the update is
installed and not being detected by the Windows Update site.

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