Unused extensions

[blkz06]

Small office install, 6 users...Is there a way to remove unused extensions, door 01, group1, etc entries in the contacts list on the IP500V2?

Thanks!

 

[IPGuru]

Delete the users

A Maintenance contract is essential, not a Luxury.
Do things on the cheap & it will cost you dear

 

[amriddle01]

Or tick "Ex Directory" (not sure if it exists in Muppet/Basic mode though)

 

[blkz06]

Yeah I thought ticking the EX boxes in Manager might do the trick, but it didn't.

I also don't know how to "delete" the extra extensions.

 

[amriddle01]

Well it works for me

 

[smokinjoe2938]

works for me too

acss sme acis sme acss cm 5.2.1 acss cm and cmm acss aura messaging.

 

[blkz06]

Thanks guys...I will try it again. Hopefully it was just a mistake on my part.

 

[blkz06]

Well, I guess I'm dumb.

When I hit Contacts>All...Door01, and all unused extensions are still listed. Ext19 thru Ext52

The other thing I can't figure out on these 9508 phones is when someone is on Line 1 in the other office, the display in the other offices only show a "telephone" symbol.

 

[amriddle01]

Can't help you there I'm afraid. It sounds like you're in Muppet/Basic mode, I don't use that as the system is basically a crippled pile of crap in that mode

 

[blkz06]

Can you do an offline config in Standard mode and upload it to the Basic version?

I see where there are lots more parameters to play with in the Standard mode.

Thanks!

 

[amriddle01]

No you can't, the 2 modes are completely independent and not interchangeable in that way

 

[blkz06]

That's what I thought. I really appreciate your help.