Unused DID numbers

[the1sandman]

I have an option 11 with NO attn console. Main number rings in to a digital set. How can I get all unassigned DID to ring to that set without using IDC? I am saying not to use IDC because the customer uses OTM to build sets and doesn't know how to manipulate IDC.

 

[bigindian65]

Your INT_Data in 15 must be incorrect, unused DID should route to the attendant based on Intercept treatment. Post INT data printed from ld 21

 

[the1sandman]

INT for vacant number is set to ATT. The problem is they have no console. I hoped it would follow the nite target, but it does not.

 

[bigindian65]

Sorry about that. Had similar setup once and I sent DID to a RAN telling they reached a non-working number at ACME co and gave the lobby number.

 

[the1sandman]

Hey that is okay, I am trying to recreate the wheel here, I just don't know how it was built the first time.

 

[acewarlock]

Should be ATN not ATT.

(ATDN (0)-x...x Attendant Directory Number) what do you have this set to?

Why change the engine if all you need is to change the spark plugs.

 

[sl1input]

In LD 15/21 check INT_DATA > CTVN should be ATN.
CTVN = Call To Vacant Number

In LD 15/21 check your ATT_DATA > ATDN (normally 0)

Once you know your ATDN (0) you need to make a Phantom or an ACD Q to forward 0 to your digital set.

Phantom

LD 10
REQ: NEW
TYPE: 500
TN: PHANTOM TN
.
FTR DCFW 4 1234 (YOUR DIGITAL EXTN NO.)

OR

ACD

LD 23
REQ: NEW
TYPE: ACD
ACDN: 0
.
MAXP: 1
NCFW: 1234 (YOUR DIGITAL EXTN NO)

Now your vacant number calls should hit the digital set.

 

[sl1input]

In LD 15/21 check INT_DATA > CTVN should be ATN.
CTVN = Call To Vacant Number

In LD 15/21 check your ATT_DATA > ATDN (normally 0)

Once you know your ATDN (0) you need to make a Phantom or an ACD Q to forward 0 to your digital set.

Phantom

LD 10
REQ: NEW
TYPE: 500
TN: PHANTOM TN
DN: 0 (I MISSED THIS)
.
FTR DCFW 4 1234 (YOUR DIGITAL EXTN NO.)

OR

ACD

LD 23
REQ: NEW
TYPE: ACD
ACDN: 0
.
MAXP: 1
NCFW: 1234 (YOUR DIGITAL EXTN NO)

Now your vacant number calls should hit the digital set.

 

[the1sandman]

That would be alot of programming for 3 or 4 hundred unused numbers. Otherwise it would be an option. But the customer needs to be able to build sets with OTM on a whim and I would have to try to teach him to out and rebuild phantoms or ACDNs. Thanks for the input.

 

[sl1input]

Its not alot of programming at all, all you have to do is build one phantom that diverts any unused numbers to you digi extn. Plus you can create/modify and delete phantoms with OTM with no problems.

All you have to do is:

LD 10

REQ: NEW
TYPE: 500
TN: 61 00
DN: 0
FTR DCFW 4 1234

THATS IT.

 

[acewarlock]

What happens now if you dial 0 on any phone, does it go to that Digital phone?

Do a DNB on 0 to see what it is programmed for if anything.

Why change the engine if all you need is to change the spark plugs.