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Unused ACD TN's?
- Thread starter tmor2004
- Start date
bigindian65
Technical User
a digital TN does not care if it is acd or mcr or scr or not. you can LDIS Loop Shelf in ld 32 to list all disabled digital sets. If you want a count of ACD TNs that belong to a queue, prt that queue (ACDN) in ld 11 and it will list every TNB that has that queue on key 0.
Mato' Was'aka
Mato' Was'aka
Johnthephoneguy
Technical User
You can also list your ACD groups in ld 23 to see what you have currently. Then you can print the ACD DN in LD 11 for each ACD.
JohnThePhoneGuy
"If I can't fix it, it's not broke!
JohnThePhoneGuy
"If I can't fix it, it's not broke!
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