Unsuccessful login with AD user on CCM 4.1.3

[ragsterxxx]

We have rolled out a multinational/multi cluster CCM4.1.3 now we are rolling out North America we have users with apostrope's in their name.

example:- jd'alloto is the username in AD, when trying to log into the phone with Extension Mobility with this user it comes back unsuccessful. I think this has something to do with the Apostrophe.

Everything else has been checked and is fine. Has anyone experienced this or know a work around other than changing their AD account username? Look forward to some help with.

 

[rgilliard]

What I know in Callmamager 5.0 is that allowed specials characters for UserID, password, LastName, MiddleName and FirstName are: = + < > # ; \ "" and space
For it number it is:0 to 9 and ? [ ] + - * ^ # !

Apostrophe character is not allowed I think

If it can help you