We are using Goldmine 5.5. We are currently experiencing issues where new emails are automatically being marked as read in Outlook after closing out of the email center in Goldmine. Here is what happens:
1. New email comes into Outlook.
2. Email is visible in the mail center (under Online.)
3. New email is still unread (bold) in Outlook.
4. User closes the mail center window.
5. Unread messages in Outlook are marked as read (no longer bold.)
We recently migrated to Exchange 2000 from Exchange 5.5. The problem just started happening, so it could be from the change. Anyone aware of this issue existing or have any suggestions on how to resolve it?
1. New email comes into Outlook.
2. Email is visible in the mail center (under Online.)
3. New email is still unread (bold) in Outlook.
4. User closes the mail center window.
5. Unread messages in Outlook are marked as read (no longer bold.)
We recently migrated to Exchange 2000 from Exchange 5.5. The problem just started happening, so it could be from the change. Anyone aware of this issue existing or have any suggestions on how to resolve it?