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Unpredictability when loading SWF file for online training

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tracyace

tracyace

Technical User
Aug 6, 2004
5
US
Last year I built an online course for a client that includes linked video and connects to an LMS/database upon login. The course has been online for 9 months or so and has been relatively successful, but users are continually having intermittent problems with the course loading. After logging in, some users complain that the course either doesn’t load or loads and then never connects to the database/launches.

Here are the course specs:

SWF file – 5.3 MB
Linked FLVs – 85 videos, total of 507.5 MB, FLV sizes range from 1 to 20 MB

Course files are located on a shared server.

Does anyone have input on what could be causing these loading problems?

Let me know if you need more information about the details or course configuration.

Thanks!
 
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