UnPatching BCM 400

[nbowles]

I have been trying to add the voicemail patch to my BCM 400 and it hangs at the verifing update files prompt. The files have been transfered to the BCM, so it says, but I can not apply them. Where do these files go to when you transfer them? Can you remove them?

Thanks

 

[3Sixty]

What LAN port are you patching the BCM on. I have seen this problem before when you try to patch the system on LAN 2.

Marshall

http://www.marshallshouse.co.uk

 

[nbowles]

I am patching on the LAN 1 port. Do you know where the files go when you transfer them? I think they may have been corrupted along the way and now want to remove them or some how force the BCM to reload the files.

 

[3Sixty]

I think they are transfered to the following folder
e:\Nortel Networks.

Marshall

http://www.marshallshouse.co.uk

 

[nbowles]

So I went in via PuTTY and deleted that folder and to try and make the BCM send the updates again, but it did not work. Are those files resident anywhere else? I'm stumped.

 

[3Sixty]

They are transfered to there to be applied. Have you checked that the patch is not alredy applied to the system?

Marshall

http://www.marshallshouse.co.uk

 

[nbowles]

Yes, I have checked to ensure that the patch has not already been applied. I know sometimes the update process doesn't finish properly, but the patch does get applied. I think I will need to open a case with Nortel.