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Unkown Error

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zbphill

Technical User
Jan 30, 2007
40
US
Osx - cs2
I get an Unknown Error everytime I Save as an .ai.
Also If I copy a file in illustrator to photoshop I get an error.
"The Operation cannot complete because of an Unkown error. [CANF]" and I get a photoshop error "Could not cmplete the Paste command because of an error getting data from the clipboard or another appliaction. I get the error if I paste in pixels or smart object.
I tried to reinstall everything, trashed everthing including files in the library. Not sure what's going on.
 
go to illustrator - preferences
than to - file handling and clipboard

- uncheck "enable version cue"
- check use low resolution prox...
- uncheck copy as pdf
- check AICB
- chceck preserve paths
- uncheck preserve appearance

you can experiment with those settings.
I have it like that and it works.
 
Is this a new install of AI and PSD or were they on yur machine and just start acting up?

If a new install, what type of machine are you using? Since you referred to library, I'm assuming it's a mac, but what kind?

Also, have you downloaded updates from Adobe. The latest for AI cs2 would be 12.01.

Using OSX 10.3.9 on a G4
 
The most frequent cause for the "Unknown Error" is a corrupt font. Try saving a document without any type in it, and see what happens.
 
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