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Unknown hardware status

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ryDen

ryDen

Programmer
Jun 6, 2002
71
AP
Hi,

I have a few devices(servers) in Insight Manager 7 which have unknown hardware status (blue dot). When I look at the device discovery settings, the snmp protocol was unchecked. However, a few minutes after I checked the box and applied the change, it returns unchecked again. What is causing this, and how can I get the hardware status to reflect normal for the devices?

Thanks in advance.

Russ.
 
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