Unity Express MWI

[BigPhoneDaddy]

I have a Unity Express running on a Call Manager Express that the MWI is not working correctly. The CME had it's IP changed, not the Unity, but calls are still pushed to Unity and users are getting the voicemails. Just MWI is not working correctly. What can I look for within the CME or UE to check why?

 

[Jezzc1101]

I assume the MWI did work before the IP change

Try checking the cnn subsystem option in the CUE. mine is set to

ccn subsystem sip
gateway address "10.35.253.1"
end subsystem

where 10.35.253.1 is the CME. This needs to be set so the MWI cnn application know where to go i think

If that doesn't work, does the mwi turn on and off when you dial the configured MWI DNs?

Jez