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Unity Connection - Options to transfer

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phonedudeSr

phonedudeSr

IS-IT--Management
Oct 5, 2011
265
US
How would you set-up a subscriber to give a caller the ability to transfer to the operator? I am using Unity Connection 8.x?
 
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in the subscriber web gui select caller input, pick a digit, say 0, and configure it to go to the operator extension. Then all the use has to do is record in his greeting to press 0 if they want to go to the operator.
 
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