Unity connection help 1

[danthephoneman]

hi all,

I am still new to the wonderful world of Cisco so try and be kind. I am setting up a Demo in my lab with a CUCM 7.1 and Unity Connection. I have the analog lines answering into the standard greeting no problem but when i set up a new call handler with a greeting I get a canned "Sorry" before the greeting kicks in. My question is how do I get rid of that canned "sorry" before the greeting?


Thanks

 

[whykap]

In the call handler under the greetings there should be a check mark not to play system greeting. Select the recorded greeting instead and it will go away.

 

[danthephoneman]

Got it!

Thank You Sir.