How could I determine if another mailbox has someone else's ext. listed as an MWI ext.?
A user says her MWI goes on but she has no messages. The next message comes in and she listens to it and then the light goes out. OK so I figure maybe another mailbox has her ext. listed as an MWI ext.
or- I had a problem a few weeks back where a user's light would not go on until you left him 3 consecutive messages. after sending traces to TAC they said he showed a -2 messages in his box even though the mailbox was empty. I ran a command through CLI and it reset his counts. May be a related problem but in reverse-I don't know.
Thanks. JimC-
A user says her MWI goes on but she has no messages. The next message comes in and she listens to it and then the light goes out. OK so I figure maybe another mailbox has her ext. listed as an MWI ext.
or- I had a problem a few weeks back where a user's light would not go on until you left him 3 consecutive messages. after sending traces to TAC they said he showed a -2 messages in his box even though the mailbox was empty. I ran a command through CLI and it reset his counts. May be a related problem but in reverse-I don't know.
Thanks. JimC-