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Unity Connection 10.5 Greeting Administration

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Mar 11, 2004
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I've been trying to set up access to greetings administrator but have been successful. Here's what I've done:
Configured a DN in CUCM and forwarded to VM
Created a direct routing rule that goes to the greetings administrator, for the Dialed Number in <DN>
Assigned the user permission to manipulate the call handler greeting

Which part am I missing?
 
Have you made the user the owner of the call handler?

Certifications:
A+
Network+
CCENT
CCNA Voice
TVOICE
CAPPS
 
You want a forwarded routing rule. Not direct.

Certifications:
A+
Network+
CCENT
CCNA Voice
TVOICE
CAPPS
 
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