Uniphi Connect Memory Error

[zitzler]

Hi,

Has anyone experienced the following error on Uniphied connect? They are currently on CM04, so I am going to download the latest version and install it, but below is the error we are experiencing on these PCs.

The instruction at "0x7c9101b3" referenced memory error at "0x7e1ed726". The memory could not be "written". After this happens they have to reboot in order to use the system.

Thanks, Jason

 

[arznrchrd]

We are on Uniphi Connect version 1.3.0.8 and received those weird errors in the past. Once we upgraded, we did not see those errors anymore. Do note though, when you upgrade do a complete uninstall of the software through Add/Remove and also go into the registry to remove all necessary entries related to Uniphi Connect. We did not do the registry thing initially and the people were still having issues. Once we did the remove and registry entries, then did re-install we have not seen anymore issues.

 

[zitzler]

Thanks, we haven't experienced these memory errors with the 1.3.0.8.