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Uninstall without original installation files

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srentzel

Programmer
Mar 17, 2002
8
0
0
US
Is there a way that I can uninstall a version of Crystal Reports without having the original installation files available? I need to uninstall CR 6.0 prior to installing CR 8.5.

Regards,

Sharon
 
I think you mean that you don't have the original disk.
There really is no way.

You will need to delete all the crystal-related folders and then manually edit the registry using regedit.

Make sure you delete the Crystal folder in c:\windows
or c:\winnt Howard Hammerman,

Crystal Reports training, consulting, books, training material, software, and support. Scheduled training in 8 cities.
howard@hammerman.com
800-783-2269
 
I assume that you have tried Windows Add/Remove?

I wouldn't think you would need to uninstall v6 to install v8.5. I have a testing PC that has versions 4.5, 5, 6, 7, 8.5 and Enterprise v8. V8.5 and Enterprise don't have any problems since they were installed installed last.

I know that this isn't 'recommended' or 'supported', but my experience is that it only seems to affect the oldest versions, and even then only on rare occasions. Ken Hamady, On-site Custom Crystal Reports Training & Consulting
Public classes and individual training.
Guide to using Crystal in VB
tek@kenhamady.com
 
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