Unified Messaging CP 100 Problem

[wip]

When recording a live conversation into the CP 100 VM box, we can record a 5, 10, 15 minute conversation and it all gets passed through to the Outlook 2003 on my machine, yet when lets say a 23 minute recording or 25 minute recording gets recorded, it transfers the it to outlook as an email yet there is no file attached? The file is blank? What is the reasoning here? works fine on recordings less than 20 minutes! The messages are all still in the voicemail and can be listened to through the telephone set, yet we need to be able to email these messages onward as a recorded file send to email?

MICS 7.0 CP 100 3.1

--Joey D
WIP

 

[curlycord]

Wow thats is some long recordings!

I dont know of a solution but try to find out the size of the file and grab some sound file off the web of same size and email to the account with the issue.
I am thinking it's a network issue, some restrict size and type so they strip the file.
Get your IT involved to check/test maybe.



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curlycord

http://www.curlycord.com