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Unicenter ServicePlus Service Desk 6.0 - Adding fields

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momosapiens

IS-IT--Management
Sep 10, 2002
26
UY
Hi all
I'm having problems with USPSD 6.0.
What I'm trying to do is to add a new field (of type dtlLookup) in the detail_cr.htmpl file (Call Request detail form).
My idea is to display a list of locations from loc table, and save the "loc.id" value in the call_req.string1 field.
This is to provide a relation between the Request and the Locations, without having to relay in the User or Asset locations.

Any help will be appreciated

Tks

Américo Alonso
Certified Unicenter Engineer
Bull Uruguay S.A.
 
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