I attempted to run a G/L report this morning and received a message that the application has not been activated. This is the same company which was originally installed and has been used for years. Not sure what change has happened to prompt the activation message (except maybe our earthquake yesterday!)
I followed the path to the activation function and the G/L module does not show activated (as the other modules show). I pursued the activation process until I received a message about G/L recap data existing and that a purge is required to continue.
All other modules are functioning correctly.
Any ides on what to do to return to the normal, previous, condition?
Thank you very much.
I followed the path to the activation function and the G/L module does not show activated (as the other modules show). I pursued the activation process until I received a message about G/L recap data existing and that a purge is required to continue.
All other modules are functioning correctly.
Any ides on what to do to return to the normal, previous, condition?
Thank you very much.