Unexpected error when deploying application

[WyldGynjer]

I have an application written in VB.net using Crystal reports - and I'm able to install it on client machines (OS is XP), but what I want to do is install it on our server so we can use Citrix to get to it. When I try to install it - I get the following error:

"The Installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2755."

I've tried looking this error up but I'm not finding anything that tells me what is wrong. The OS on the machine is Windows 2000 SP 4. This is my first application and I'm unsure what I did wrong...any hints would be much appreciated.

 

[ttrotter]

I found this . . . may be it will help

"The error 2715 means:

The specified File key ('[2]') not found in the File Table.

It sounds like you have a Key Path in the msi that references a file, that is not apart of the package.

You can try to the install, then when the error comes up, look in the Event Viewer Application log. This will show you what component (referenced by the GUID) that the applicaiton is having problems on.

You can then look in the MSI find the component and remove it."

 

[ttrotter]

WIFILE00003336 is an idetifier for the component that the 'suspect' file belongs to.

Open you msi in the console, and expand the msi. You will see the Featres and components. Select the first component, and select General from the List View.

In the data View on the Right you will see the component identifier. It will be WIFILE000... Look for the one that matches the argument, in this case WIFILE00003336.

This will be the component that is having trouble, first I would try to remove the key path.

 

[WyldGynjer]

Thank you for your thoughts - I finally got it to work - I was trying to install it from the network, but once I copied the setup.msi file to the server - it worked perfect - now I am just missing some MDAC stuff - but that will be taken care of shortly.

Thanks again!