I have a user who at the end of last week said that she is receiving a undeliverable message notification in French in her voice mailbox. I listened to one of them (there are several that come in overnight) and it states "undeliverable message notification something about 9999 and then it gives megabytes and its all in French. If she gets messages from other callers, they are in English. What is happening and how do I fix this? I also put a ticket in with AVaya as this is the only user that has this problem.
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Undeliverable Message Notification in French?
- Thread starter S8700Girl
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Check the Notify Me rules and see if you have one that may not be in English. TTS will convert the text based on the calculated guess of the language of the text of the message.
If you only use English then I would disable Multi-lingual TTS in the VMD to prevent this from happening in the future.
If you only use English then I would disable Multi-lingual TTS in the VMD to prevent this from happening in the future.
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