Unable to view newly installed interfaces on Cisco 2811

[cpatte7372]

Hi all,

I've recently purchased two cisco 2811 and I have inserted network module. The network module has 2 ethernet and 2WICs.

The problem is I can't see the interfaces when I do a show ip int brief. However, I can see the module when I do a show inventory.

I've read how other people have had similar problems and the way to resolve it is to create vlans. However, I don't see how that helps as the vlans has to be associated with an interface, and if I can't see the interfaces I can't associate it. Below are the show commands I mentioned above.

You will see that all that can be seen are the onboard interfaces.

Cisco IOS Software, 2800 Software (C2800NM-ADVENTERPRISEK9-M), Version 12.4(15)T
3, RELEASE SOFTWARE (fc1)

Cisco 2811 (revision 53.51) with 223232K/38912K bytes of memory.
Processor board ID FHK0846F16N
2 FastEthernet interfaces
1 Virtual Private Network (VPN) Module



Router#sh ip int brie
Interface IP-Address OK? Method Status Prot
ocol
FastEthernet0/0 unassigned YES NVRAM up down

FastEthernet0/1 172.16.1.8 YES NVRAM up down


Router#sh inventory
NAME: "2811 chassis", DESCR: "2811 chassis"
PID: CISCO2811 , VID: NA, SN: FHK0846F16N

NAME: "Unknown on Slot 1", DESCR: "Unknown"
PID: NM-2E2W= , VID: 1.2, SN: 17207057

Thanks in advance

Really would appreciate you help.

Cheers

 

[Minue]

Hello
I don't think it's supported by the 2800 series.

http://www.cisco.com/en/US/products/hw/routers/ps259/products_tech_note09186a00800ad3cc.shtml#req

Regards