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unable to update microsoft edge 2

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Flinx

Flinx

IS-IT--Management
Jul 2, 2001
53
US
Windows 10 22H2 on a windows 2008 domain
I have edge Version 88.0.705.81 (Official build) (64-bit)
when I go in to about and edge tries to update I get this:
An error occurred while checking for updates: Check whether you have free disk space and permission to install software. We couldn't create a temporary directory. (error code 7: 0x80040902: 11 -- system level).

if I download the update installer and run it I get this:
Check whether you have free disk space and permission to install software. We couldn't create a temporary directory.

I am a domain and local admin.
there is 740 gigs free
I have tried disabling all anti virus, malware, and anti ransomware.
this is the only thing that I cannot seem to install.
My googlefu has failed me
The MicrosoftEdgeUpdate.log in my temp folder reads as such:

[19156:10640:0502/154730.714:2420671:VERBOSE1:trace_logging.cc(21)] Register TraceLogging provider
[19156:10640:0502/154730.714:2420671:VERBOSE1:setup_main.cc(2857)] Command Line: "C:\Program Files (x86)\Microsoft\EdgeUpdate\Install\{5B8FEF50-3BEC-4B9B-9876-19C2FBD4CEF5}\EDGEMITMP_FEAE4.tmp\setup.exe" --install-archive="C:\Program Files (x86)\Microsoft\EdgeUpdate\Install\{5B8FEF50-3BEC-4B9B-9876-19C2FBD4CEF5}\MicrosoftEdge_X64_112.0.1722.68.exe" --msedge --verbose-logging --do-not-launch-msedge --system-level --channel=stable
[19156:10640:0502/154730.714:2420671:VERBOSE1:setup_main.cc(2863)] system install is 1
[19156:10640:0502/154730.720:2420687:VERBOSE1:installer_state.cc(95)] Install
[19156:10640:0502/154730.720:2420687:VERBOSE1:install_util.cc(307)] Windows NT 10.0.19045
[19156:10640:0502/154730.720:2420687:VERBOSE1:setup_singleton.cc(67)] SetupSingleton::Acquire entry for 2
[19156:10640:0502/154730.720:2420687:VERBOSE1:setup_singleton.cc(157)] SetupSingleton exit_event_mutex acquire begin (5000)
[19156:10640:0502/154730.720:2420687:VERBOSE1:setup_singleton.cc(166)] SetupSingleton exit_event_mutex acquire success
[19156:10640:0502/154730.720:2420687:VERBOSE1:setup_singleton.cc(171)] SetupSingleton exit_event_mutex signal
[19156:10640:0502/154730.720:2420687:VERBOSE1:setup_singleton.cc(175)] SetupSingleton setup_mutex acquire begin (5000)
[19156:10640:0502/154730.720:2420687:VERBOSE1:setup_singleton.cc(184)] SetupSingleton setup_mutex acquire success
[19156:10640:0502/154730.720:2420687:VERBOSE1:setup_singleton.cc(186)] SetupSingleton exit_event_mutex reset
[19156:10640:0502/154730.720:2420687:VERBOSE1:setup_singleton.cc(67)] SetupSingleton::Acquire entry for 0
[19156:10640:0502/154730.720:2420687:VERBOSE1:setup_singleton.cc(157)] SetupSingleton exit_event_mutex acquire begin (5000)
[19156:10640:0502/154730.720:2420687:VERBOSE1:setup_singleton.cc(166)] SetupSingleton exit_event_mutex acquire success
[19156:10640:0502/154730.720:2420687:VERBOSE1:setup_singleton.cc(171)] SetupSingleton exit_event_mutex signal
[19156:10640:0502/154730.720:2420687:VERBOSE1:setup_singleton.cc(175)] SetupSingleton setup_mutex acquire begin (5000)
[19156:10640:0502/154730.720:2420687:VERBOSE1:setup_singleton.cc(184)] SetupSingleton setup_mutex acquire success
[19156:10640:0502/154730.720:2420687:VERBOSE1:setup_singleton.cc(186)] SetupSingleton exit_event_mutex reset
[19156:10640:0502/154730.724:2420687:VERBOSE1:installer_state.cc(95)] Install
[19156:10640:0502/154730.724:2420687:VERBOSE1:setup_main.cc(1430)] Installing to C:\Program Files (x86)\Microsoft\Edge\Application
[19156:10640:0502/154730.724:2420687:VERBOSE1:setup_main.cc(2428)] version to install: 112.0.1722.68
[19156:10640:0502/154730.724:2420687:ERROR:setup_main.cc(1118)] Could not create temporary path.: The file exists. (0x50)
[19156:10640:0502/154730.724:2420687:VERBOSE1:work_item_list.cc(32)] Beginning execution of work item list Write Installer Result
[19156:10640:0502/154730.724:2420687:VERBOSE1:set_reg_value_work_item.cc(203)] Successfully wrote into Software\Microsoft\EdgeUpdate\ClientState\{56EB18F8-B008-4CBD-B6D2-8C97FE7E9062}
[19156:10640:0502/154730.724:2420687:VERBOSE1:set_reg_value_work_item.cc(203)] Successfully wrote into Software\Microsoft\EdgeUpdate\ClientState\{56EB18F8-B008-4CBD-B6D2-8C97FE7E9062}
[19156:10640:0502/154730.724:2420687:VERBOSE1:set_reg_value_work_item.cc(199)] Successfully wrote value Check whether you have free disk space and permission to install software. We couldn't create a temporary directory. into Software\Microsoft\EdgeUpdate\ClientState\{56EB18F8-B008-4CBD-B6D2-8C97FE7E9062}
[19156:10640:0502/154730.724:2420687:VERBOSE1:work_item_list.cc(53)] Successful execution of work item list Write Installer Result
[19156:10640:0502/154730.724:2420687:VERBOSE1:setup_main.cc(1465)] Milliseconds spent on install: 1. Is background: 0
[19156:10640:0502/154730.724:2420687:VERBOSE1:setup_main.cc(3222)] Peak pagefile (MB): 2
[19156:10640:0502/154730.724:2420687:VERBOSE1:setup_main.cc(3223)] Peak working-set (MB): 8
[19156:10640:0502/154730.724:2420687:VERBOSE1:setup_main.cc(3225)] Installer disk usage (MB): 0
[19156:10640:0502/154730.724:2420687:VERBOSE1:setup_main.cc(3226)] Free disk space (MB): 736968
[19156:10640:0502/154730.724:2420687:VERBOSE1:setup_main.cc(3239)] Installation complete, returning: 11
[19156:10640:0502/154730.724:2420687:WARNING:setup_util.cc(1448)] Repeated failure count: 1449
[19156:10640:0502/154730.728:2420687:WARNING:setup_main.cc(3274)] Antivirus product installed: name: Microsoft Defender Antivirus, version:
[19156:10640:0502/154730.728:2420687:VERBOSE1:wer_report_submit.cc(95)] Uploading installer log to WER
[19156:10640:0502/154731.541:2421500:VERBOSE1:wer_report_submit.cc(207)] WER Report uploaded
[19156:10640:0502/154731.541:2421500:VERBOSE1:trace_logging.cc(28)] Unregister TraceLogging provider



also I just noticed that it downloads a file in to C:\Program Files (x86)\Microsoft\EdgeUpdate\Install\{F20F6F77-551B-4E0A-B0B7-CBB51FB21361} called MicrosoftEdge_X64_112.0.1722.68.exe if I try to execute this file it loads microsoft edge.
 
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I also found this folder
C:\Program Files (x86)\Microsoft\EdgeUpdate\Download\{56EB18F8-B008-4CBD-B6D2-8C97FE7E9062}
populated with install files for every version of edge from 88.0.705.81 to 112.0.1722.68 139 of them.
 
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sigh™
As is my custom, I spend hours or days trying to fix an issue, post on a forum and promptly fix it my self.

I uninstalled Edge then went and looked in the folders left behind. In the folder C:\Program Files (x86)\Microsoft\Edge I found a zero length file called temp with no security on it.

added myself to the security (full control) and deleted it. ran the edge install and BAM installed.

the temp file was dated to when I first got the computer.

all this because I wanted to have Internet Explorer mode available.
it would have been nice if the installer and updater had given an actual file or folder name/location and I could have fixed this immediately.
 
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Thank you for posting the fix you ended up finding yourself. I've made a note of it, should I ever run into the same issue.
 
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