I'm trying to help somebody out by cleaning up their PC, but I'm encountering some strangeness that I can't explain.
When I power on the computer, it tries booting, fails, and brings up the screen where it gives me the option of Safe Mode, Normal, Last Known Good Configuration, etc. Selecting anything other than Last Known Good results in another failed boot attempt.
I finally booted using Last Known Good Confuration and ran Spybot S&D (it had been updated about a month ago). It found a small handful of things. I let it clean them, rebooted, and re-scanned. Everything came back clean. However, I'm still getting the strange boot behavior.
Unfortunately, the PC has no internet access right now. Spybot is the only anti-virus/malware tool that is up to date. I might have some old versions of other tools on it somewhere though.
Any suggestions on how to proceed?
When I power on the computer, it tries booting, fails, and brings up the screen where it gives me the option of Safe Mode, Normal, Last Known Good Configuration, etc. Selecting anything other than Last Known Good results in another failed boot attempt.
I finally booted using Last Known Good Confuration and ran Spybot S&D (it had been updated about a month ago). It found a small handful of things. I let it clean them, rebooted, and re-scanned. Everything came back clean. However, I'm still getting the strange boot behavior.
Unfortunately, the PC has no internet access right now. Spybot is the only anti-virus/malware tool that is up to date. I might have some old versions of other tools on it somewhere though.
Any suggestions on how to proceed?