Unable to see new TN’s and DN’s on CS1k Telephony Manager 1

[qcomms]

Hi All

Unable to see new TN’s and DN’s on CS1k Telephony Manager. I have added phantoms, 1140, 1120 and 500’s but all the new DN and TN’s do not show on Telephony Manager. I added these over a month ago but still the customer on site states they are unable to see them. I have asked them to sync but still nothing!

Any ideas?

Thanks

 

[one234]

Do a retrieve all. PBX and TM use their own databases.


Marc D.

If Bill Gates had a nickel for every time Windows crashed... Oh wait, he does...

 

[qcomms]

Oh Great! Ill give that a go. Generally how long does it take.

 

[qcomms]

FYI

That worked! Thank you. It took about 10mins.