Unable to see Directories on CISCO 7945

[enzobi]

When I press the Directories button on my 7945 phone i cannot see the Local Directory, Local Speed Dial or Personal Speed Dial Option. Have looked on the internet for an answer but am struggling to find one. Any help would be appreciated.

System is a Cisco CME v8.5

 

[mjwald]

Easiest way is a full reset on the phone, let re-download the system files.
Takes maybe 5 minutes to do it.

As the phone powers up, press and hold the # key until the two lines keys start flashing
press 123456789*0#

The phone will then reset and download everything again.

Note: If your TFTP server is not available or does not have the 7945 files on it, the phone will be bricked until the files are available.

 

[enzobi]

Hi MJWALD

Sorry but this didn't work. I reset the phone and it reloaded the firmware.

Do you have any other ideas?

Thanks