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unable to play and download call recordings on AVaya Media Manager

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Bidemi

Vendor
Aug 10, 2016
48
NG
Hello,

We are unable to play and download call recordings on AVaya Media Manager.

It gives Error "Record not available"

What could cause this issue?

Any help pls?

Thanks.
 
Do you see the recordings in the list ?
Post Logs for MediaManager with more details.
 
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