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Unable to launch Power Point application

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helsknight

IS-IT--Management
Nov 10, 2004
72
US
OS=WinXP Pro
Lotus Notes = 5.0.6

When the user receives an email with an power point attached, and open the attachment there a prompt to launch, view, and save. The user can save and view fine. View will not let the user edit the ppt. if user tries to launch the power point from the email user gets the error message.

"Unable to Locate Program"

If the user re-makes the association between Power Point (opens a ppt outside of lotus notes) then the problem goes away for the day.

Next day the problem returns.

Power Point can be launched outside Lotus Notes not a problem.

Anyone come across this before? Any suggestion?

Hels
 
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