Unable to install remote agent 1

[ashleym]

I am trying to push out an install of a remote agent to one of my windows 2000 domain controllers. Every time I try, it gets to the install, asks me for credentials, I put in domain admin and it comes back telling me the username/password is wrong? This server used to run BE 8.6 as well as Exchange 2000 and the exchange agent, those are all uninstalled though.

Any ideas?

AM

 

[Zelandakh]

Therein lies your problem. If you've installed BE8.6, uninstalled it and want to use the server as a remote agent, it doesn't like it.

There's a technote on the Veritas site if you key in the error and I think its a reghack to remove the relevant key. Then it works fine.

 

[dellboy]

On a simpler note are you putting the domain\admin then the password, don;t know if this will help but I seem to remember that the actual domain needs to be specified in the logon

Cheers

 

[protos]

1. put backup exec cd in remote machine drive
2. browse cd to folder \ntaa
3. run setupaa.cmd

this installs the remote agent
check services,
it should be installed and started