Unable to get current node name....

[janaya]

I am getting this error on all supervisors trying to get RTD to display. I saw an archived post stating possible port blockage on the network side.

Has anyone else seen this error and if so, is this the correct problem?

John

 

[janaya]

By the way. If I hook a laptop directly to the ELAN hub and launch RTD it works just fine. Only on the Customer network am I getting this problem.

It worked one day and the next morning it stopped.

John

 

[Jeff325]

janaya,
Sounds the IT folks have been busy - check with them and see if they made any changes, changed a switch, router for example - even if they think the configured it right have them verify that no firewalls are in place and Muticast is allowed

Jeff

 

[mte0910]

Run icertdtrace from the CLAN at various touch points, that way you can verify for a fact if the data is present or not.
If it is, then check to make sure you are firewalled on the PC, if it's not, then it is a network routing issue.