Unable to delete mgs from voicemail

[Shaffers]

I am currently using Call Manager version 4.0. My users are having trouble deleting voicemail messages and I can't seem to figure out why. Everything else seems to be in order....any suggestions?

 

[whykap]

that would be a voice mail issue and not a call manager issue. What's the voice mail type and release version?

 

[Shaffers]

That I am not sure of...where can i find it?

 

[DallasBPF]

Not going to be in the call manager, it is another server/device on its own.

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Dallas, Texas
Telecommunications Tech
CCVP, CCNA, Net+

CCNP in the works

 

[hanluc6933]

Do you have access to reseting VM PW adding new VM boxes and etc?... If so, this is the server they are refering to. When you first login to where you would make those changes the first screen that comes up should show you your version.

How would I describe myself? Three words: Hard-working. Alpha-male. Jackhammer. Merciless. Insatiable. ~D. Schrute