Unable to delete HP Colour laserjet 4700dtn on the client PC 1

[jeena143]

Hello

I have a HP Colour laserjet 4700dtn shared network printer installed on a windows 2003 printserver.We use XP pro as a client OS and on these client PCs i have installed this printer through add printer wizard. Now i want to delete the printer from the client PCs.when i right click and delete this printer.
Remove printer dialog box appears which is saying printer connection cannot be removed.Operation cannot be completed.

I restarted the local spooler service and on printserver and also disconnected the client pc from the network and tried to delete the corresponding printdriver from the printer server properties in the client PC.It says unable to remove the HP colourlaserjet 4700 Intel,windows 200 or xp drivers.The specified print driver is currently in use.The interesting thing is this is happening with all with all the users.Iam not able to understand.In the past it was straight forward deleting and reinstalling the printer ,now it is not doing the job.Is this something associated with the userprofile
Any suggesions will be greately appreciated

 

[GrimR]

Try selecting another printer as the default first, if that doesn't work you may need to do it manually through the registry and windows directory.

 

[jeena143]

Great it would be if i have some information as how to manually delete the printer through registry on XP

 

[GrimR]

Google works well.

http://www.online-tech-tips.com/computer-tips/cannot-remove-or-delete-network-printer/

 

[PRPhx]

If you feel comfortable enough editing the system registry, I would do the following.

1) Click the Start button
2) Click Run
3) Type: regedit and press the enter key.
4) Under the File menu, select export. Give your export
file a name. (This will backup your system registry,
just in case it gets messed up.)
5) After the export is complete, press the F3 key. Then
type in: HP Colour laserjet 4700dtn and press the Find
next button.
6) Delete all references to HP Colour laserjet 4700dtn
that are found. This may take a while.

Once you have gone through the system registry, you can quit regedit. You should now have completely removed your printer from the system registry. You may also want to delete any HP folders under the Programs folder (or where ever you may have installed the printer drivers).