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Unable to delete HP Colour laserjet 4700dtn on the client PC

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jeena143

Technical User
Jun 20, 2008
26
GB
Hello

I have a HP Colour laserjet 4700dtn shared printer installed on a windows 2003 printserver.We use XP pro as a client OS and on these client PCs i have installed this printer through add printer wizard-printer and pointing to the print directory. Now i want to delete the printer from the client PCs.when i right click and delete this printer.
Remove printer dialog box appears which is saying printer connection cannot be removed.Operation cannot be completed.

I restarted the local spooler service and tried to delete the corresponding printdriver from the printer server properties in the client PC.It says unable to remove the HP colourlaserjet 4700 Intel,windows 200 or xp drivers.The specified print driver is cutrrently in use.The interesting thing is this is happening with all with all the users.Iam not able to understand.In the past it was straight forward deleting and reinstalling the printer ,now it is not doing the job.Is this something associated with the userprofile
Any suggesions will be greately appreciated.
 
Try removing the "share" part of the driver.
If on a printserver I assume you mean a PC?
This is the only place you need a driver.
The client pc's do not need to install it, just map to it through add printer wizard.

"Impatience will reward you with dissatisfaction" RMS Cosmics'97
 
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