Unable to connect via VPN

[hack12]

Hi, I am running the Netgear prosafe vpn client on my laptop which is behind a firewall. I am trying to access a remote site which is behind a netgear prosafe vpn firewall FWAG114 and I am unable to connect. Per the logs on the laptop it seems that I am getting past phase 1 however it fails on phase 2. Attached are the logs

3-01: 11:04:36.671
3-01: 11:04:36.671 My Connections\New Connection - Initiating IKE Phase 1 (IP ADDR=1.1.1.1)
3-01: 11:04:36.671 My Connections\New Connection - SENDING>>>> ISAKMP OAK MM (SA, VID 2x)
3-01: 11:04:36.718 My Connections\New Connection - RECEIVED<<< ISAKMP OAK MM (SA, VID)
3-01: 11:04:36.984 My Connections\New Connection - Peer is NAT-T draft-01 capable
3-01: 11:04:36.984 My Connections\New Connection - SENDING>>>> ISAKMP OAK MM (KE, NON, NAT-D 2x, VID 3x)
3-01: 11:04:37.406 My Connections\New Connection - RECEIVED<<< ISAKMP OAK MM (KE, NON, NAT-D 3x)
3-01: 11:04:37.406 My Connections\New Connection - NAT is detected for Client
3-01: 11:04:38.125 My Connections\New Connection - SENDING>>>> ISAKMP OAK MM *(ID, HASH, NOTIFY:STATUS_INITIAL_CONTACT)
3-01: 11:04:38.609 My Connections\New Connection - RECEIVED<<< ISAKMP OAK MM *(ID, HASH)
3-01: 11:04:38.609 My Connections\New Connection - Established IKE SA
3-01: 11:04:38.609 MY COOKIE dc 5d 9 30 a3 8e ff e0
3-01: 11:04:38.609 HIS COOKIE e5 93 7d 77 ca 56 f 75
3-01: 11:04:38.765 My Connections\New Connection - Initiating IKE Phase 2 with Client IDs (message id: 1C629C4F)
3-01: 11:04:38.765 Initiator = IP ADDR=10.10.10.10, prot = 0 port = 0
3-01: 11:04:38.765 Responder = IP ADDR=1.1.1.1, prot = 0 port = 0
3-01: 11:04:38.765 My Connections\New Connection - SENDING>>>> ISAKMP OAK QM *(HASH, SA, NON, ID 2x)

I have changed the ip addresses for security purposes. Could someone please help me. I have tried various computations but always the same result. I am just wondering why the protocol and port =0.

On the netgear fwag114 side I see the following message in the VPN status

[2007-03-01 08:05:27]<POLICY: XXX> PAYLOADS: HASH,SA,PROP,TRANS,NONCE,ID,ID

[2007-03-01 08:05:42]**** RECEIVED INFORMATIONAL EXCHANGE MESSAGE ****

 

[sah2129]

I see from the log that NAT is detected. I assume it is trying to take some action to accomodate the NAT. I suggest testing with a direct non-NAT'ed connection and see if that works. If so you would then need to figure out what they are trying to do when NAT is detected.