Unable to connect to server remotely

[adelski]

We have an IBM RS6000 H50 which I am unable to connect to remotely. The engineer has been able to run diagnostics on the server (which came back with no errors), he connected a terminal to it and was able to boot the server and get onto it, he said the port was also working and no errors are being displayed on the LED.

Unfortunately for me the server is a 4 hour train journey away so I need to send someone else in to take a look at it. I don't know what to suggest to them (apart from checking they can log on, can ping out and telnet out, check the error report), but there must be something else.

Any advice / help greatly appreciated.

 

[ogniemi]

maybe you have to enable remote login for a user (chuser rlogin=true user_accoun_tname)

 

[hirschaj]

What error message are you getting back from the server when you try to make the connection or login?


Jim Hirschauer

http://www.aixexpert.com

 

[cspilman]

When on the system console:

- Have you checked that default gateway is set?
- Can ping ping the default gateway (other servers)?


Regards,
Chuck

 

[BocaBurger]

Try a tracert to your IP address from the server, and the reverse. Could be firewall issue.
How are you trying to connect rlogin, telnet, X-server session?



BocaBurger
<===========================||////////////////|0
The pen is mightier than the sword, but the sword hurts more!

 

[DukeSSD]

Can you ping it?
Call the network guys before you make the journey.

 

[khalidaaa]

I don't know whether this will help but i came across a similar problem and i never thought of the cause because it was so silly!!!

i had a cluster and i was trying to access it remotely but i couldn't and after along long time of trouble shooting i discovered that the IP address it self is not the correct one!!! it was having the boot IP for the cluster instead of the service IP I felt my self completly idiot that day

Regards,
Khalid

 

[plamb]

what is the error message