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Unable to connect to GAL

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tomgs

Technical User
Jun 25, 2003
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I have a customer who has just installed ISA 2004. the server its installed on is one of two on the domain. Both servers are domain controllers. The server it is installed on is the GC and exchange server.
Existing users are able to connect to the exchange server and can send and receive mail without a problem, however when trying to set up a new outlook profile or profile on a client an error is received stating that the global address list is unavailable.
There are errors in the directory services log as follow
Event ID Source Additional Occurance
1655 NTDS General The attempt to communicate with global catalog \mailserver.LEEDS_DOMAIN.LOCAL failed with the following status: The remote procedure call failed. The operation in progress might be unable to continue. The directory service will use the locator to try find an available global catalog server for the next operation that requires one. The record data is the status code. Once/Twice every hour
1126 NTDS General Unable to establish connection with global catalog. Every Day

and in the application log

Event ID Source Additional
1000 userenv Windows cannot determine the user or computer name. Return value (1726).
1012 winlogon The automatic certificate enrollment subsystem could not access local resources needed for enrollment. Enrollment will not be performed. (0x800706be) The remote procedure call failed.


 
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