unable to call out on new PRI's

[chansel77]

I am having some problems with two new PRI's. On a previous thread I had problems calling in. I am able to call in no problem now but i cannot call out. Dch messaging is telling me this:
DCH 72 UIPE_OMSG CC_SETUP_REQ REF 00000028 CH 72 23 TOD 15:59:00 CK B6F72994
PROGRESS: ORIGINATING END IS NOT ISDN
CALLING #:8653366802 NUM PLAN: E164 TON: NATL
CALLED #:4149001 NUM PLAN: E164 TON: NATL

DCH 72 UIPE_IMSG CC_REJECT_IND REF 00000028 CH 72 23 TOD 15:59:02 CK B6F72AD7
CAUSE: #28 - INVALID NUMBER FORMAT

Calls on my working PRI come through as this:
DCH 13 OMSG REL COMP REF 00000015 CH 13 21 TOD 16:00:44

DCH 13 OMSG SETUP REF 00000015 CH 13 21 TOD 16:00:46
CALLING #:3366271 NUM PLAN: E164/SUBSCRIBER (NXX)/LOCL
CALLED #:2153655 NUM PLAN: E164/SUBSCRIBER (NXX)/LOCL

DCH 13 OMSG DISC REF 00009AF0 CH 13 1 TOD 16:00:46
CAUSE :NORMAL CALL CLEARING

 

[chansel77]

Here is a link to the previous thread

http://www.tek-tips.com/viewthread.cfm?qid=1693214

 

[johnpoole]

do you have a set with dn 4149001 ? if not idc that number to a working dn. your provider is sending 7 digits

john poole
bellsouth business
columbia,sc

 

[KCFLHRC]

So are these circuits replacing your existing or in addition to what you have? It would help if you dialed the same number from the same phone and hit the different PRI's and see what the outcome is. As you can clearly see one call type is National and the other is Local.

 

[tgoldsmith]

I had the same issue where calls leaving a pri were being rejected due to the Numbering plan. Had the vendor/PRI provider chnge the number plan option and calls finally were sent out.

 

[chansel77]

These circuits will be replacing my current DID's The new circuits are on a sonnet ring. AT&T is saying that the outbound calling is controlled by my switch but then said make sure we are set up National, ISDN, and 10 Digit. Does anyone know how i can change these things. Looks like i am showing national and 10 digit but not ISDN. Thanks for all the help.

 

[KCFLHRC]

How bout you post your DCH, route and trunk config so we can take a look?

 

[chansel77]

Route
REQ: prt
TYPE: rdb
CUST 0
ROUT 67

TYPE RDB
CUST 00
ROUT 67
DES RING
TKTP DID
TW_ROUTE NO
M911_ANI NO
M911_TONE NO
NPID_TBL_NUM 0
SAT NO
IDEF NET
RCLS EXT
VTRK NO
NODE
DTRK YES
BRIP NO
DGTP PRI
ISDN YES
MODE PRA
IFC NI2
CBCR NO
NCOS 0
SBN NO
PNI 00000
NCNA YES
NCRD YES
CHTY BCH
CPFXS YES
CPUB OFF
DAPC NO
BCOT 0
INTC NO
DSEL VOD
PTYP PRI
AUTO NO
DNIS NO
DCDR YES
ICOG IAO
RANX NO
PREM NO
SRCH LIN
TRMB YES
STEP
ACOD 7200
TCPP NO
PII NO
TARG 01
CLEN 1
BILN NO
OABS
INST
IDC YES
DCNO 1
NDNO 1 *
DEXT NO
DNAM NO
MFC NO
ICIS YES
OGIS YES
PTUT 0
TIMR ICF 512
OGF 512
EOD 13952


PAGE 002

NRD 10112
DDL 70
ODT 4096
RGV 640
FLH 510
GTO 896
GTI 896
SFB 3
NBS 2048
NBL 4096

IENB 5
VSS 0
VGD 6
DTD NO
SCDT NO
2 DT NO
DDO NO
DRNG NO
CDR YES
INC YES
LAST YES
QREC YES
OAL YES
AIA YES
OAN YES
OPD YES
NDP EXC 0
CDRX YES
NATL YES
SSL
CFWR NO
IDOP NO
VRAT NO
MUS NO
PANS YES
RACD NO
EQAR NO
FRL 0 0
FRL 1 0
FRL 2 0
FRL 3 0
FRL 4 0
FRL 5 0
FRL 6 0
FRL 7 0
OHQ NO
OHQT 00
TDET NO
TTBL 0
ATAN NO
PLEV 2
OPR NO
PRDL NO
EOS NO
DNSZ 0
RCAL NO
MCTS NO
ALRM NO
BTT 30
ACKW NO
ART 0


PAGE 003

TIDY 7200 0
SGRP 0
CCBA NO
ARDN NO

Trunk
DES RING
TN 067 01
TYPE DID
CDEN SD
CUST 0
TRK PRI
PDCA 1
PCML MU
NCOS 0
RTMB 67 1
B-CHANNEL SIGNALING
NITE
STRI/STRO OWK OWK
AST NO
IAPG 0
CLS UNR DTN CND ECD WTA LPR APN THFD HKD SPCD
P10 VNL
TKID
DTCR NO
AACR NO
DATE 12 OCT 2012

D-Channel
ADAN DCH 67
CTYP MSDL
GRP 2
DNUM 14
PORT 1
DES RING
USR PRI
DCHL 67
OTBF 32
PARM RS422 DTE
DRAT 64KC
CLOK EXT
IFC NI2
ISDN_MCNT 300
CLID OPT0
CO_TYPE STD
SIDE USR
CNEG 1
RLS ID 36
RCAP COLP
MBGA NO
OVLR NO
OVLS NO
T310 120
T200 3
T203 10
N200 3
N201 260
K 7
BSRV NO

 

[KCFLHRC]

In the RDB set the PNI to 1 and in the DCH get rid of the RLS. Not sure how or why you have 36 in there. When you build the DCH you should have returned past that prompt and when you print it out it should show ** in the RLS. I'm not sure this will cure your problem but lets start there.

 

[KCFLHRC]

Here's a print out from one of my switches, I do have the RLS 36 in there and PNI set to 0. My DSEL is set to 3VCE however instead of VOD.

DES ATT_LP1_DCH15
TN 020 01 VIRTUAL
TYPE DID
CDEN SD
CUST 0
TRK PRI
PDCA 1
PCML MU
NCOS 1
RTMB 1 1
B-CHANNEL SIGNALING
NITE
STRI/STRO OWK OWK
AST NO
IAPG 0
CLS UNR DTN CND ECD WTA LPR APN THFD HKD SPCD
P10 VNL
TKID 8001
AACR NO
DATE NO DATE


NACT ****
OVL000
>ld 21
PT1000

REQ: prt
TYPE: rdb
CUST 0
ROUT 1

TYPE RDB
CUST 00
ROUT 1
DES ATT_LP1_DCH15
TKTP DID
M911_ANI NO
M911_TONE NO
NPID_TBL_NUM 0
SAT NO
RCLS EXT
VTRK NO
NODE
DTRK YES
BRIP NO
DGTP PRI
ISDN YES
MODE PRA
IFC NI2
CBCR NO
NCOS 0
SBN NO
PNI 00000
NCNA YES
NCRD NO
CHTY BCH
CPFXS YES
CPUB OFF
DAPC NO
BCOT 0
INTC NO
MBXR NO
DSEL 3VCE
PTYP PRI
AUTO NO
DNIS NO
DCDR NO
ICOG IAO
RANX NO
SRCH RRB
TRMB YES
STEP
ACOD 8001
TCPP NO
PII NO
AUXP NO
TARG
CLEN 1
BILN NO
OABS
INST
IDC YES
DCNO 2
NDNO 2 *
DEXT NO
DNAM YES
ICIS YES
TIMR ICF 512
OGF 512
EOD 13952
NRD 10112
DDL 70
ODT 4096
RGV 640


PAGE 002

FLH 510
GRD 896
SFB 3
NBS 2048
NBL 4096
DRNG NO
CDR NO
MUS YES
MRT 50
EQAR NO
FRL 0 0
FRL 1 0
FRL 2 0
FRL 3 0
FRL 4 0
FRL 5 0
FRL 6 0
FRL 7 0
TDET NO
TTBL 0
ATAN NO
PLEV 2
MCTS NO
ALRM NO
ART 0
SGRP 0
ARDN NO
AACR NO

ADAN DCH 15
CTYP TMDI
MG_CARD 000 0 01
PORT 1
DES ATT_LP1_DCH15
USR PRI
DCHL 20
OTBF 32
PARM RS232 DTE
DRAT 64KC
CLOK EXT
IFC NI2
ISDN_MCNT 300
CLID OPT0
CO_TYPE STD
SIDE USR
CNEG 1
RLS ID 36
RCAP COLP
MBGA NO
OVLR NO
OVLS NO
T310 120
T200 3
T203 10
N200 3
N201 260
K 7
BSRV NO

 

[KCFLHRC]

Check your Net_Data too

TYPE NET_DATA
CUST 00
OPT RTD
AC1 INTL NPA SPN NXX LOC
AC2
FNP YES
ISDN YES
VPNI 0
PNI 0
PINX_DN
MBG 0
BSGC 65535
PFX1
PFX2
HLOC
LSC
RCNT 5
PSTN NO
TNDM 15
PCMC 15
SATD 1
OCLI NO
DITI NO
TRNX YES
EXTT YES
FTOP FRES
VNR NO
NIT 8
FOPT 0
CNTC
NATC
INTC

 

[chansel77]

Made changes but still getting same message.

 

[KCFLHRC]

When you are trying to make this call are you dialing the ACOD to the new route or are you accessing it through BARS? I don't know what the difference is but I had a cut over once and was using the ACOD. Couldn't make the call. But when I made the call through BARS it worked fine. Just a thought.

 

[chansel77]

as far as in the net_data i have a few different settings:
PFX1 865
PFX2 336
TRNX yes
EXTT yes

 

[chansel77]

Is there a way to strip off the 865 on outgoing calls? Att is saying they are looking for 7 not 10.

 

[chansel77]

i have tried the call both ways. A couple of weeks ago it worked using the acod. Att insists they didnt change anything and i dont recall changing anything.

 

[KCFLHRC]

Is the user dialing 10 or are they dialing 7? If they are dialing 10 then yes, you can strip off the 865 with a DMI table.

 

[chansel77]

even when i dial 7 digits something adds the 865 on for some reason. D-channel messaging is saying originating end is not isdn. Do you know how i make it be ISDN? Once again thanks for your time on this.

 

[KCFLHRC]

I have seen that message "originating end is not ISDN" But the call still goes through. If you are dialing 7 and the C.O. is seeing 10 then there is a DMI table adding it. Print an NXX in LD 90, see what RLI it is pointing to, then print the RLI in ld 86 and see if it references a DMI table. If it does then print the DMI table in LD 86.

 

[RickyPone]

Can you post a tnb of the phone you are dialing from?