Unable to Backup data after Exchange Server Down

[hirussellsmith]

Our Exchange server down and we still unable to back up a single mailbox.

After spending 2 hours on web, I have found some references:
[URL unfurl="true"]https://www.slipstick.com/problems/pst-repair/convert-an-exchange-offline-file-ost-to-a-personal-file-pst/[/url]
[URL unfurl="true"]https://www.stellarinfo.com/convert-ost-to-pst.php[/url]

Should I use the above solutions for backup Exchange offline data?

Need urgent help!

 

[ralphmiller]

Yes, these solutions are helpful, you can try another tool to recover exchange offline data from OST file by converting to PST. [URL unfurl="true"]http://www.vsoftware.org/ost-to-pst-converter.html[/url]