Telecomguy333
Technical User
thread798-1713980
Occasionally have to reboot our Contact Center due to unavailability of web access/services and IIS for ACD Agents? We are running CS1000 7.5 and about 8-10 ACD agents logging in daily. A reboot resolves the problem but I would like to find out whats causing the problem. Have been through the event logs on the Contact Center server to no avail and cannot find anything that sticks out.
Anyone know of any known issues with IIS Services running on Contact Center?
Occasionally have to reboot our Contact Center due to unavailability of web access/services and IIS for ACD Agents? We are running CS1000 7.5 and about 8-10 ACD agents logging in daily. A reboot resolves the problem but I would like to find out whats causing the problem. Have been through the event logs on the Contact Center server to no avail and cannot find anything that sticks out.
Anyone know of any known issues with IIS Services running on Contact Center?