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Unable to Access Intertel AxxeSS

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prflash

Technical User
Nov 29, 2005
338
US
If anyone can help me I have a question concerning the Intertel Axxess system. I had a CPU go bad at a remote site and was unable to even dial into the system. It was version 5.346. I was unable to find a spare CPU that matched the one to be replaced so I sent over a spare CPU with a default configuration and version 5.353. When I had them install the card I was able to dial ino the Intertell with no problems. I then loaded a configuration from another one of my sites that matched that vrsion and it was successful. But when I tried to re-connect to the system I was unable to and recieved an error message "database is unavailable" and booted me out. Why is this happening?? Had anybody experienced this before?

Prflash
 
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