Recently we have noticed a problem when a voicemail message is left in a mailbox that has voicemail to email set up and the email address is to their cell phone. The email address is their telephone number @ whatever their carrier needs to send a text to the cell phone. An example of this is 303xxxxxxx@vtext.com. When we had it set up as a relay service they would receive a text but the voicemail .wav file was not attached. Now that it is set as smtp it does not seem to send them at all. If the email address is not for a cell phone it works fine with either setting. We had a technician come out and check the UM8000 and he turned on a log so we can see if UM8000 was sending the voicemail to the the mailboxes and it did show that it was.
What I am wondering if anyone has come across this problem and what had to be done?![[ponder]](/data/assets/smilies/ponder.gif "[ponder] [ponder]")
What I am wondering if anyone has come across this problem and what had to be done?