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UCM and Internet Explore 11

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RKDavis

Vendor
Oct 3, 2006
100
US
I have a customer who is having trouble with the latest update of Internet Explore 11 not working with UCM on a CS1000 rel 7.5. The customer uses Windows 7 and 10. Firefox and Chrome is not an option per their IT department policy. The computers with a lower update version of IE 11 that have automatic updates turned off still work. Any suggestions or work a rounds?

RKDavis Wilmington,NC
 
Also I found with the SMGR that by default SSL is disabled in IE11 so I enabled SSLv3 and then had an odd issue with sometimes having to disable TLS 1.0 & 1.1.

On systems registered with later version of SMGR 6.3.16 (I think) I had to enable TLS 1.0 & 1.1 when accessing through to Elephant Manager.

Maybe same issue for UCM.
 
I have tried adding UCM to the compatibility view setting and still have the same issue. I tried Chrome which lets me login to UCM but never allows Element Manger to open. I tried Firefox but it will not permit a connection due to issues with the security certificate.

I noticed that most of my customers use VCN to the server or client in the Switch room and have automatic updates disabled or Bomgar. But in a large campus or multi city campus the techs need to be able to go to any computer to access UCM.



RKDavis Wilmington,NC
 
SSL v2&3 are normally just above the TLS settings in internet options/advanced
 
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