All - I've got call manager 10.6, Unity 10.6 and UCCX 10.5
I just got notified that - for reporting - I need to add 455 triggers to our call center for one vendor. So my questions are:
a) How many triggers can you have per application? (Since the session limit is 150 for any application, I'm guessing this would be our limit).
b) How many end-users can add triggers to applications at one time?
c) How many end-users can add applications at one time?
On question c), we did a little experiment. Two of us logged into UCCX and click on the "Add Application" link. Both of us got the same applicaiton ID, so it looks as though the person who finishes first gets to keep the ID. So for c), the answer is - it could be several people. You just need to coordinate who gets what application ID.
If anyone has any hard numbers, please let me know.
I just got notified that - for reporting - I need to add 455 triggers to our call center for one vendor. So my questions are:
a) How many triggers can you have per application? (Since the session limit is 150 for any application, I'm guessing this would be our limit).
b) How many end-users can add triggers to applications at one time?
c) How many end-users can add applications at one time?
On question c), we did a little experiment. Two of us logged into UCCX and click on the "Add Application" link. Both of us got the same applicaiton ID, so it looks as though the person who finishes first gets to keep the ID. So for c), the answer is - it could be several people. You just need to coordinate who gets what application ID.
If anyone has any hard numbers, please let me know.